Mar
4 Trends Indicate AI Is Disrupting Labor Market
jerry9789 0 comments artificial intelligence, Burning Questions
Is AI going to disrupt the labor market? Researchers think it has already started to do so.
Harvard economists David Deming and Lawrence H. Summers, along with Kennedy School predoctoral fellow Christopher Ong, have presented a new paper that looks at over 100 years of “occupational churn” for a study of technological disruption. “Occupational churn” refers to each profession’s share in the U.S. labor market, which Deming and Summers have always been interested in gauging. With the help of Ong, they applied the metric to 124 years of U.S. Census data, initially sharing their findings in a volume published last fall by the Aspen Economic Strategy Group.
So are robots going to take over human jobs? This sentiment has always been present, and for good cause, whenever breakthrough technologies such as keyboards, electricity, and computer-based manufacturing emerge. The 1950s, ’60s, and ’70s demonstrated volatility that surprised but eventually made sense to Summers, while Deming characterized the 2000s and 2010s as having “automation anxiety.” The study, however, revealed that the labor market enjoyed stability and low churn between 1990 and 2017, when the pace of disruption slowed.
But for 2019 onwards, it appears that there’s a major change set to happen, with four labor market trends pointing towards AI as the new breakthrough technology.
Copyright: Kindel Media
1. High-paying jobs are on the rise
The first trend sees job polarization being replaced by general skill upgrading. Job polarization refers to increased employment opportunities in the high- and low-skill occupations, while middle-skill jobs go through a relative decline. Extending across multiple decades and various economic states, this phenomenon has been influenced by technological shifts such as manufacturing automation and the widespread adoption of office software.
However, the report noted that between 2016 and 2022 low- and middle-skill jobs have both declined, while high-skilled, high-paying jobs have slightly increased. The report adds that data collected through 2024 show similar results, denoting the end of polarization as of 2016 and the start of a trend toward skill upgrading.
2. Low-paying service work employment is flat or in decline
Job polarization during the 2000s was seen as a result of middle-skill production jobs being replaced by low-paid service work. Low-skill jobs enjoyed robust growth during the 2000s but slowed in the early 2010s and was flat throughout the rest of the decade, falling rapidly in 2020 when the COVID-19 pandemic happened. While low-paying occupations have partly recovered in 2024, most service sector employment is back to the same level it started at before its rapid growth back in the 2000s.
The decline in low-paying service work can’t be pinned solely on the emergence of AI, however, as other factors include the aforementioned pandemic disruption, increasing wages, and a tighter labor market.
3. STEM occupations are on the rise
After a decline in the 2000s, STEM (science, technology, engineering, and math) jobs are now enjoying rapid growth from 6.5 percent in 2010 to nearly 10 percent in 2024. This growth also extends to business and management occupations such as science and engineering managers, management analysts, and other business operations specialists.
Firms have also increased their investments in AI-related technologies to match the rising number of technical talents they’re hiring and developing. Mostly driven by the need for more computing power, software and information processing investments are now above 4 percent once again — the same level they were at prior to the bursting of the dot-com bubble and the 2001 recession — while research and development spending as a share of GDP has now reached a record high of 2.9 percent.
4. Retail sales jobs are in decline
Even before the pandemic, retail sales occupations had been declining. Retail sales jobs dropped by 850,000 between 2013 and 2023, which translates to a decrease from a 7.5 percent share to a 5.7 percent share of employment and represents a 25 percent reduction of share in the job market in just a decade.
This reduction is seen as one effect of e-commerce’s early adoption of predictive AI models around the mid-2010s to generate personal recommendations based on customers’ browsing and buying histories, along with predicting local product needs for stocking warehouses. Online retail has more than doubled its share of all retail sales, increasing to 15.6 percent from 7 percent in 2015.
Meanwhile, retail labor productivity has increased while the number of jobs declined, mimicking what had happened with manufacturing production jobs 50 years prior. Online retail’s demand for light delivery service truck drivers for their last-mile package delivery and “stockers and order fillers” in their large warehouses resulted in employment growth in these occupations.
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Conclusion
Is AI going to replace you at work? Looking at these four trends, the answer is going to depend on what you do for a living.
Summers pointed out that that “highly empowering” forms of AI might be so transformative that “certain types of activities simply won’t be done by people anymore.” Data exists to corroborate the assertion that automation claims jobs, Deming citing early 20th-century telephone operators in a Substack post. The study notes that sales and administrative support occupations may experience future declines in employment as AI innovates and improves on certain tasks — for example, personalized product recommendations, rapid pricing adjustments, inventory management, transcription, and automated scheduling.
As AI is increasingly used to boost productivity, there are some tasks where it still might not be as effective as humans. Based on this observation, some firms may conclude that, rather than replace human knowledge workers with robots, it might be wiser to simply increase their expectations from their human workforce. This is one of the reasons the study recommends higher levels of public and private investment in STEM education, reasoning that such training and reskilling of workers will help them adapt to a world in which the new technologies are here to stay.
Additional Reference Article: Is AI already shaking up labor market? – The Harvard Gazette, Christy DeSmith (February 14, 2025)
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Sep
So Why Use AI For Your Small Business?
jerry9789 0 comments artificial intelligence, Brand Surveys and Testing, Burning Questions
Artificial Intelligence has actually been around for decades already but it grew past being a buzzword and into the mainstream in 2022 with the surprise popularity of OpenAI’s ChatGPT. Nowadays, it might be challenging to find someone who doesn’t have an iota of an idea of what AI is and what it does. In fact, its widespread cultural adoption belies its real impact behind the scenes where it steadily transforms and shapes businesses and industries towards a more automated and optimized direction.
Now as a small business owner, you might think that last statement doesn’t apply to you and is targeted mostly towards larger scale companies, but that is far from the truth. That last statement is just as relevant to your smaller, local-based trade as it is to any regional or global firm. In fact, 75% of small businesses have taken advantage of AI, according to the Small Business & Entrepreneurship Council. Additionally, 93% of small businesses agree that they save money and improve profitability utilizing AI solutions. We learned about these two interesting points when we attended a webinar hosted by CallRail, “Q&A: Demystifying AI for Small Businesses.”
You might have heard too that AI actually places everybody on the same playing field, and this was underscored at the webinar when they shared that small businesses have access to the same AI technology that big companies employ. At the same time, small businesses are granted a chance to achieve the same impact as their larger counterparts. Small businesses however enjoy being able to adapt or incorporate new technology and processes easier than their larger counterparts.
So how do you join the small businesses using AI to make money and grow? What are examples of AI being utilized by small businesses? Where do you start in understanding and applying AI solutions for your small business?
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Artificial Intelligence and Its Subsets
Perhaps it’s best to follow suit with the webinar and include a quick look but fundamental understanding of AI and its subset. As you might know, AI technology enables machines like computer systems to simulate or emulate human intelligence and behavior by learning from training data, pattern recognition, decision-making, and problem-solving.
When that pattern recognition is taken one step further by involving huge data sets and advanced algorithms, a subset of AI called Machine Learning is developed. Aside from simulating or emulating human intelligence, Machine Learning allows computer systems to learn and adapt. However, a misstep in ML is the oversight of certain variables affecting the accuracy of the intended output.
A subset of ML called Deep Learning builds upon this limitation of overlooking variables by actually learning from these variables with historical data to generate accurate and high level outputs. DL achieves this by leveraging multiple layers of artificial neural networks for in-depth data processing and analytical tasks.
And when that high level data set is transformed into generated yet fine-tuned content like text, images, or code, we now arrive in the territory of Generative AI. This subset of DL models include the popular ChatGPT.
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How Are Small Businesses Using AI?
Like any other company or industry, small businesses have started to use AI to save time by streamlining, automating and optimizing whichever aspect of their processes that they could. One example is speech-to-text where instead of listening to every call, you convert a recorded phone call into summarized text with relevant and possibly actionable information or insight. By filtering calls in this manner, you’re also able to identify which types require the utmost attention and immediate follow-up, an especially valuable feature for qualifying leads.
As they say time is gold and so in the same vein where you free time by outsourcing time-consuming and repeatable tasks to another person or agency, automating processes through AI allow you to devote the time you free up to other more advanced functions or find more opportunities that can help further improve productivity and profitability, growing your business along the way.
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Will AI Replace Small Businesses?
Now adapting and utilizing AI in your small business isn’t the end-all and be-all; it won’t even be replacing you wholesale anytime since it is, after all, just another tool at one’s disposal. Embracing the hot new tech keeps you at pace with the rest of the pack, but how you stand out will still fall on your business savvy and the intrinsic, unique value you bring to the table. Whether it be for your marketing or improving processes or customer relations, AI will help you glean as many insights as possible from your business transactions, interactions, and communications, but how effective that knowledge becomes will still depend on how well you leverage it.
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